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Payment Processors

 
E-Commerce

Payment Processors

One of the most common questions we are asked is regarding payment processors. These are companies that essentially serve as a gateway between the World Wide Web and your bank account.

Payment Processors usually provide a number of ways for you to accept payments from your website and then get access to that money online or have it transferred to the merchant account of your selected bank. These include very simple solutions and more complex implementations.

There are thousands of payment gateway solutions and oftentimes the best ones are offered by the larger companies. When incorporating a payment gateway with an e-commerce store, security is of prime concern and needs to be considered carefully.

While the solutions are many, we usually recommend going with known and trusted entities to handle your e-commerce transactions. Two solutions stand out as being well known but are essentially very different from one another.

Paypal Standard - Paypal is one of the easiest solutions to implement to start accepting credit cards on your website. They do not require a merchant account and for individuals and small stores Paypal may prove to be the quickest and most cost effective way to online commerce.

Paypal takes a percentage of each transaction processed thru their system. The fees vary depending on the amount processed. The higher the amount processed, the lower the percentage of the transaction they charge. Paypal does not charge a monthly fee for using their system. So if do not sell anything within the monthly cycle or you decide to temporarily close your store, you will not be charged anything for having a Paypal account. This benefit is not true of most real merchant accounts.

One drawback to the Paypal solution is visitors are redirected to the Paypal site in order to submit payments. This does not present itself as the most professional way of processing credit cards. However, Paypal is a common and well known solution that millions of websites now implement.

In order to setup a free Paypal account, visit Paypal here.

Paypal Pro - This is a new service that Paypal is now offering that makes them much more like a regular payment gateway with the added benefit of having a virtual terminal that allows you to take credit cards over the phone.

With this Paypal offering one can keep all their payment solutions under one roof. It also allows for people to process credit cards right from their own website without having to send them to Paypal first. In order to benefit you will have to find a shopping cart that supports Paypal Pro or use a shopping cart service that supports Paypal Pro. The first stand-alone shopping cart that supported Paypal Pro out of the box was ClickCartPro.

In order to setup a free Paypal account, visit Paypal here.

Authorize.net - One of the largest payment gateways on the web, Authorize.net is a complete solution to accepting credit card payments for online commerce. It requires a merchant account and will take a few days before your ready to do transactions. They have programs where they assist customers in setting up merchant accounts that will work with their system. This solution is very powerful because in essence it is much the same as a regular store that accepts payments via a merchant account.

Authorize.net charges a monthly fee and a per transaction fee. So unless you are planning on selling a good amount of product, it may prove to be too costly as you have to pay the monthly fee regardless of whether you actually sell anything or not.

The most advanced solution provided by Authorize.net is called AIM (Advanced Integration Method). This allows for entire transactions to be completed from your website without the visitor being redirected to the payment processor. This is similar to most large stores on the Internet such as Amazon.com. The visitor shops and purchases from the store website. They are not redirected to any other entity in order to process payments.

The AIM process works like this. The online visitor enters all their order details including CC numbers, shipping address, billing address, and any other necessary details right from your website. Upon submitting the order an encrypted message is sent invisibly to Authorize.net. This message contains all the details necessary to charge the visitors credit card. Upon submission Authorize.net quickly goes to work on the information checking for possible fraud and other necessary tasks so as to successfully charge the card. If nothing is abnormal about the submission (card isn't expired, stolen, card number matches billing address, and other protection methods) the charge is posted on the card. At this point Authorize.net sends an encrypted secure response back to your website which then informs the user about their order being processed successfully. This all happens in a matter of 1 to 5 seconds! If the charge is not successful, an encrypted response is sent back to the website and the visitor is alerted that something is wrong with their order. This could be a bad credit card number, a credit card over its limit, an expired card, or other abnormalities that perhaps were unintentional but the online visitor did not recognize. Often times they simply need to check their entries for typos which can be common. Upon correcting any potential problems, they can resubmit the order for another attempt at charging their card or an alternative card if they decide to use a different credit card account.

There are many other payment processors and a few are very good and can be implemented by Ocean Blue Web Development. Our focus here was to provide two better known and trusted solutions, but at the same time you may find other options that work better for your specific needs. Some solutions specialize in payment processing outside the United States. These are often better if you reside in the country that the processor is based in.

Feel free to use this contact form regarding any e-commerce questions you may have or call us toll free at 1-800-892-2717. We look forward to speaking with you about your e-commerce needs!


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